Every now and then, a stranger crosses our path, sometimes just for a mere moment, and we catch a glimpse of greatness. We catch a glimpse of what it means to serve others with a glad heart, a lively spirit, and personal integrity. We catch someone 'getting it right' and we want to share their [...]
Tag: Customer service
Capital Service and the Priceless Gift of Friendship
Technology can be a wonderful tool. Thanks to advances in data analytics and the use of algorithms to predict human behavior, businesses are more equipped than ever before to anticipate, target, and/or attend to our every need and want. But true customer service is measured by what we do with this data, not just what [...]
Sharon E. Reed [Blog] 